Vendor Compliance Management

KNOW WHICH
VENDORS NEED
ATTENTION NEXT.

ZOQENA brings vendor requirements, project-specific status, COIs, coverage gaps, expirations, correction activity, manager review, re-evaluation, and history into one operating view.

Vendor Compliance Manager

Illustrative Portfolio View

Select a vendor

Meets

17

Expiring

4

Review

3

Selected Vendor

Hudson Mechanical Group

Riverside Commercial

Needs Review

General Liability coverage gap

General Liability

Required: $2,000,000

$580K gap

Auto Liability

Required: $1,000,000

Meets

Additional Insured

Required: Required

Needs Review

Next Action

Review the gap and request corrected documentation if appropriate.

Illustrative product view — not customer data.

Action Inbox

Manage the exceptions.
Not the spreadsheet.

Vendor compliance work becomes easier when gaps, upcoming expirations, vendor responses, and records awaiting review are brought to the manager.

Action Inbox

Prioritized Manager Work

4 items

Hudson Mechanical Group

Riverside Commercial · General Liability coverage gap

$580K below requirement

Needs Review

Lone Star Plumbing Co.

North Loop Offices · COI renewal approaching

Expires in 9 days

Expiring Soon

Lakefront Facilities LLC

Lakeview Portfolio · Updated document submitted

Vendor response received

Response Received

Cascade Maintenance Co.

Harbor Facilities · Updated requirement processing

Approved information being re-checked

Re-evaluating
Illustrative workflow — not customer data.

Requirement Matrix

A vendor status should have a reason behind it.

ZOQENA evaluates individual requirements so managers can see what meets, what is missing, what is expiring, and what needs review.

Hudson Mechanical Group

Riverside Commercial

Needs Review

General Liability

Requirement

Required

$2,000,000

Current

$1,420,000

$580K gap

Auto Liability

Requirement

Required

$1,000,000

Current

$1,000,000

Meets

Additional Insured

Requirement

Required

Required

Current

Not confirmed

Needs Review

Trade License

Requirement

Required

Current

Current

Current

Meets
Illustrative requirement comparison — not customer data.

Project-Specific Compliance

The same vendor can mean something different on another project.

Compliance is evaluated in the context of the requirements that apply to the relationship. A vendor that meets one project’s requirement may still need attention somewhere else.

Hudson Mechanical Group

Project Relationships

Riverside Commercial

GL ≥ $2M · $1.42M available

Needs Review

Service Contract — Midtown

GL ≥ $1M · $1.42M available

Meets Requirements

Capital Improvement Program

GL ≥ $2M + AI · Additional Insured not confirmed

Needs Review

One vendor identity. Different requirement contexts.

Correction Workflow

A correction request moves the work.
Evaluation changes the status.

ZOQENA keeps correction progress separate from compliance so a vendor response does not become an approval by accident.

Correction Status

Response Submitted
Request Sent
Viewed
Response Submitted
Manager Review

Compliance Result

Needs Review

The vendor submitted updated information, but the compliance result has not changed.

Next

Manager Review

Vendor response ≠ compliance approval.

Expiration Tracking

Expiration dates should become work before they become problems.

See approaching expirations in context so teams can decide which vendor records need attention before current documentation runs out.

Explore COI Tracking

Expiration Queue

Upcoming Vendor Records

Attention

Lone Star Plumbing Co.

Certificate of Insurance

9 days

Atlantic Service Partners

Certificate of Insurance

18 days

Westline Electrical LLC

Certificate of Insurance

31 days

Cascade Maintenance Co.

Certificate of Insurance

46 days
Illustrative expiration queue — not customer data.

Compliance History

See the current result.
Keep the path that produced it.

Evaluation activity, correction actions, document changes, manager review, and re-evaluation can remain visible as part of the vendor relationship.

Hudson Mechanical Group

Compliance History

Current

Requirement evaluated

General Liability · Needs Review

01

Correction request sent

Hudson Mechanical Group

02

Vendor response submitted

Updated COI received

03

Manager review completed

Updated information approved

04

Requirement re-evaluated

Result updated

05

Closing a correction request does not itself make the vendor compliant.

Vendor Compliance Explained

A clearer way to manage vendor requirements.

What is vendor compliance management?

Vendor compliance management is the process of defining vendor requirements, collecting relevant documentation, checking available information against those requirements, identifying gaps or expirations, requesting corrections when needed, reviewing responses, and maintaining compliance history.

How does ZOQENA manage vendor compliance?

ZOQENA connects vendor records, projects, requirements, documents, requirement evaluation, coverage gaps, expirations, correction workflows, manager review, re-evaluation, and compliance history in one operating workflow.

Does a vendor upload automatically make the vendor compliant?

No. A vendor response or document submission advances the workflow, but updated information still needs to be reviewed and evaluated against the applicable requirement before the compliance result changes.

Can vendor compliance differ by project?

Yes. Different projects or client relationships can have different insurance, credential, or documentation requirements, so the same vendor may have different requirement results in different contexts.

Vendor Compliance Management

See who needs attention.
Know why.
Move the work forward.

Bring vendor requirements, project context, gaps, expirations, correction activity, review, re-evaluation, and history into one operating workflow.

Manager View

Hudson Mechanical Group
Lone Star Plumbing Co.
Lakefront Facilities LLC
Cascade Maintenance Co.

Illustrative product workflow — not customer data.